Terms of Service
Effective Date: 1 July 2024
1. Acceptance of Terms
By accessing and using ChatSphere, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Description of Services
ChatSphere provides a platform for building chatbots and automating communications on messaging apps such as WhatsApp, Telegram and others. The service includes features such as automated messaging and integration with third-party services.
3. User Responsibilities
- Account Requirements: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
- Prohibited Activities: You agree not to use ChatSphere for any illegal or unauthorized purpose. You may not:
- Use the service to send unsolicited messages (spam).
- Interfere with or disrupt the integrity or performance of the service.
- Attempt to gain unauthorized access to the service or its related systems.
- Use the service to distribute malware or engage in phishing activities.
- User Content: You are responsible for the content you create and distribute using ChatSphere. You grant ChatSphere a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content in connection with the service.
4. Intellectual Property
- Ownership: All content on ChatSphere, including text, graphics, logos, and software, is owned by ChatSphere or its licensors.
- Licenses: ChatSphere grants you a limited, non-exclusive, non-transferable license to use the service in accordance with these terms.
5. Privacy and Data Security
- Data Collection: ChatSphere collects data such as user information, messaging activity, and interaction data. For more details, please refer to our Privacy Policy.
- Use of Data: The collected data is used to provide and improve our services, personalize user experiences, and communicate with users. ChatSphere employs security measures to protect user data from unauthorized access and disclosure.
- Third-party Services: ChatSphere integrates with third-party services, which may have access to user data as necessary to provide their services. Users are encouraged to review the privacy policies of these third-party services.
6. Limitation of Liability
- Disclaimers: ChatSphere is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
- Liability Limits: To the maximum extent permitted by law, ChatSphere shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the service.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the service.
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the service by any third party.
7. Termination
- Termination Rights: ChatSphere reserves the right to suspend or terminate your access to the service at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting ChatSphere support.
- Effect of Termination: Upon termination, your right to use the service will immediately cease. All provisions of these terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
8. Dispute Resolution
- Governing Law: These terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
- Dispute Mechanism: Any disputes arising out of or relating to these terms or the use of ChatSphere shall be resolved through binding arbitration in accordance with the rules of the Asian International Arbitration Centre (AIAC). The arbitration shall take place in Kuala Lumpur, Malaysia.
9. Modifications
- Changes to Terms: ChatSphere reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of the service following the posting of changes constitutes your acceptance of such changes.
- Notification of Changes: Users will be notified of significant changes to these terms via email.
10. Contact Information
For any questions or concerns about these terms, please contact us at [email protected]
Ready to improve your customer
engagement?
Terms of Service
Effective Date: 1 July 2024
1. Acceptance of Terms
By accessing and using ChatSphere, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Description of Services
ChatSphere provides a platform for building chatbots and automating communications on messaging apps such as WhatsApp, Telegram and others. The service includes features such as automated messaging and integration with third-party services.
3. User Responsibilities
- Account Requirements: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
- Prohibited Activities: You agree not to use ChatSphere for any illegal or unauthorized purpose. You may not:
- Use the service to send unsolicited messages (spam).
- Interfere with or disrupt the integrity or performance of the service.
- Attempt to gain unauthorized access to the service or its related systems.
- Use the service to distribute malware or engage in phishing activities.
- User Content: You are responsible for the content you create and distribute using ChatSphere. You grant ChatSphere a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content in connection with the service.
4. Intellectual Property
- Ownership: All content on ChatSphere, including text, graphics, logos, and software, is owned by ChatSphere or its licensors.
- Licenses: ChatSphere grants you a limited, non-exclusive, non-transferable license to use the service in accordance with these terms.
5. Privacy and Data Security
- Data Collection: ChatSphere collects data such as user information, messaging activity, and interaction data. For more details, please refer to our Privacy Policy.
- Use of Data: The collected data is used to provide and improve our services, personalize user experiences, and communicate with users. ChatSphere employs security measures to protect user data from unauthorized access and disclosure.
- Third-party Services: ChatSphere integrates with third-party services, which may have access to user data as necessary to provide their services. Users are encouraged to review the privacy policies of these third-party services.
6. Limitation of Liability
- Disclaimers: ChatSphere is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
- Liability Limits: To the maximum extent permitted by law, ChatSphere shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the service.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the service.
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the service by any third party.
7. Termination
- Termination Rights: ChatSphere reserves the right to suspend or terminate your access to the service at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting ChatSphere support.
- Effect of Termination: Upon termination, your right to use the service will immediately cease. All provisions of these terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
8. Dispute Resolution
- Governing Law: These terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
- Dispute Mechanism: Any disputes arising out of or relating to these terms or the use of ChatSphere shall be resolved through binding arbitration in accordance with the rules of the Asian International Arbitration Centre (AIAC). The arbitration shall take place in Kuala Lumpur, Malaysia.
9. Modifications
- Changes to Terms: ChatSphere reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of the service following the posting of changes constitutes your acceptance of such changes.
- Notification of Changes: Users will be notified of significant changes to these terms via email.
10. Contact Information
For any questions or concerns about these terms, please contact us at [email protected]
Ready to improve your customer
engagement?